BOXING NEWS ONLINE – FREQUENTLY ASKED QUESTIONS/PROBLEMS
– I haven’t received my print issue through the post. – I’m a new subscriber but I can’t access the website.
– I have signed in but I’m being told I have a ‘zero balance’ and need to top up so I can’t access content. Why is it asking me to do this when I’m a subscriber? – My old username and password no longer works on the website.
– What is Axate and why am I being asked to sign in?
– I want to access my account information so I can see when my subscription ends or is due for renewal.
– How do I ensure I stay logged in so I don’t have to go through the process of signing in every time?
– How do I access the digital edition on the website? – Can I view old issues as part of my digital subscription?